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| icookwares, LLC is proud to be an Authorized Dealer of every brand we sell. At icookwares we receive extensive training and resource materials directly from the manufacturers and distributors to be able to provide our customers with a high level of service and product support. Purchasing your products from an Authorized Dealer such as icookwares, LLC gives you the assurance that you are dealing with a more responsive company focused on customer service. A company of honesty and integrity and one that is capable of delivering upon the stringent quidelines set forth by the manufacturers. The manufacturers featured on our site take great pride in their products and their brand names. They will only bestow the title of "Authorized Dealer" upon merchants with whom they feel provide the highest levels of customer support, reliability and honesty. Buying from an Authorized Dealer, a consumer can expect to receive a product that will be new, in original packaging, authentic and including all warranty with the ability to actually register the warranty with the manufacturer. The consumer can also expect a high-level of customer service from both the dealer and the manufacturer. Buying from an Unauthorized Dealer, a consumer can expect very little. The product (if actually received) could be counterfeit or refurbished and sold as new. There is also no ability to register your warranty with the manufacturer for this item. The consumer can also expect very little, if any, support from the dealer. Don't just take a company's word for it. You have reason to be concerned, especially if the item is one that is constantly counterfeited. Find out from the manufacturer of the product in question if the dealer is authorized to sell their products. If they are not, they will recommend a dealer to you and also take action against the dealer who is not. Please be aware of a company offering a brand at a substantial discount to other companies offering the same brand. No matter what their reasoning is, it is usually not the truth. Most manufacturers have set parameters for pricing their products. Any violations of these parameters could cause an Authorized Dealer to lose their status. When purchasing from icookwares, LLC you can rest assured that you are receiving only the best in service and in quality. And as always, we welcome any questions or comments that you may have. |
