Your Privacy Rights
At icookwares we know that your privacy is very important to you and we appreciate the trust you place us. We are intent on keeping this trust by respecting and protecting any personal information, such as your name, address, email address, phone number or any other information that you provide to us. Our privacy policy, updated on March 12, 2008, describes the information we collect and how we use it.
As always at icookwares, we welcome your questions and feedback. For privacy-related issues, please contact us at:
privacy@icookwares.com
Security of Your Information
We take the security of our viewers personal information seriously and take reasonable measures to protect your information. Please see our Security Policy for more information.
Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, other information) when you:
- Order merchandise through icookwares.com
- Inquire about our services
- Request a product sourcing
- Create an account at icookwares
- Subscribe to our Email Alerts
- Enter a contest or sweepstakes sponsored by icookwares
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We maintain all of the data that you provide us in a secure database.
Using Information We Collect
At icookwares, we always want to provide you with the best possible viewing experience. In order to do this, we collect information that allows us to:
- Provide the services you request
- Send you promotional offers we believe will be of interest to you
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you may have purchased
- Improve our partnerships and customer service
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including marketing research and promotion. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities and we work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than icookwares.
Aside from the contract services listed above, we will never share your personal information with any other third parties. However, we cannot and do not guarantee security of information or protection from unauthorized access that arises from your visit to a third party site either before visiting icookwares or after leaving icookwares.
You Decide
At icookwares, we let you decide. If you would prefer not to receive any information from us, if you would like more information or less information, please contact us below or unsubscribe using the link provided in each edition of the email.
unsubscribe@icookwares.com
When contacting us, make sure to include your full name and correct email address so that we may identify you. Due to spam controls or misdirected emails, you may continue to receive unwanted emails. If this is the case please contact us again and we will quickly remedy the situation.
Cookies
A cookie is a small data file that is stored by your Web browser on your computer. Cookies allow us to enhance your online shopping experience and to better serve our customers.
We have contracted with Yahoo! Search Marketing ("YSM"), to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, YSM may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Yahoo! Search Marketing.
We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than icookwares.
If you set your browser to refuse cookies, you will still be able to use our site.
How We Use Email
When you provide us your email address, we may send you emails necessary to respond to a request, provide customer service, or promote products or services.
It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each edition of the email and within the email section of the contact page and privacy page on the icookwares, LLC Web site.
Links to Other Sites
This website contains links to other sites. Unfortunately icookwares is not responsible for the privacy practices or the content of such Web sites. These sites operate independently of icookwares and have established their own privacy and security policies.
We urge you to view these sites' policies. It is always a good habit of reviewing a company's policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. For your protection, we will need to confirm your identity before you update or review any of your information.
Our Commitment to the Privacy of Children
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Legal Requirements
icookwares, LLC will disclose personally identifiable information without your permission when we are required by law when it is necessary to investigate or protect against claims.
California Residents
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of icookwares, LLC who are California residents to request certain information regarding our disclosure of their personal information to third parties for direct marketing purposes during the past year. To make such a request, please send an e-mail to privacy@icookwares.com with your request and we will respond forthwith.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically. icookwares, LLC reserves the right to change our information, features, services, products, statements, policies, promotions, disclosures and disclaimers at any time.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
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