All products sold by icookwares ship for free!
We offer 100% Free Shipping for buyers within the continental US on any product, no matter how big or small!

For Alaska & Hawaii Shipping Rates are as follows: Orders under $99.99 are $9.95, $100 - $189.99 are $14.95, $190 - $289.99 are $19.95, $290 - $399.99 are $24.95, and orders over $400 are $29.95. Extra heavy items may be subject to an extra charge. Please allow an extra 2-3 days for AK/HI Orders.

We do not ship outside of these areas.

We also use Carriers who do not deliver to PO Boxes or APO addresses so please provide an actual street name and number.

Any Free Shipping offer that was extended to the customer at the time of purchase becomes the responsibility of the customer in the event of a return. In other words, your account will be deducted the shipping charges incurred by us before you will receive a refund.

What is the total delivery time for my order?
The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts, the processing time and the shipping time, as shown below.

  • Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. You can usually find an item's processing time in the item's description.
  • Shipping time is from when the item leaves the warehouse to when it arrives at your door.
shipping policy


I just placed an order. How will I know when it has been shipped?
You should have received an e-mail immediately confirming your purchase. If not, contact us. Shortly thereafter, a customer service representative will send you an email containing the product lead time and estimated delivery date. If you do not receive an email or the package does not arrive on time, please contact us. If you have any problems or need assistance, please contact us. We will help to take care of the problem immediately.

Please be patient. You should be aware of total delivery time, including processing, not just shipping time.

Why was my credit card charged and my product(s) have not yet been shipped?
If the item that you ordered was a custom order, special order item or a pre-ordered item, we may have charged your credit card at the time that you placed your order. If you use paypal as your method of payment, you're credit card will be billed as soon as you make the purchase. If you have any questions or concerns regarding this policy, please contact us.

Can I choose the carrier for my shipment?
No. icookwares, LLC uses a variety of carrier services to deliver packages, including UPS, DHL, FedEx and the US Postal Service. Unfortunately, there is no way for customers to request a specific shipper. We will select the best carrier based on merchandise ordered and destinations. Once your order ships the carrier, ship date, estimated delivery date for your package(s) will be detailed in your shipment confirmation e-mail.